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Senior - Digital Ad Operations Specialist

The AdGear Client Service's team is looking for a multi-talented team player to help provide highly effective advertising services to its clients. This position offers an exceptional opportunity to work on the leading edge of innovation with all the different actors involved in online advertising and to learn hands-on about digital advertising. The ideal candidate would have a keen interest for new technologies and digital media, would possess great communication skills and be highly motivated to grow and learn in this challenging fast-paced environment.

This position will require you to manage online campaigns working hands-on with the company's platforms: DSP/SSP and adserver. You will have the unique opportunity to manage national advertising campaigns for the most known advertisers in USA, Canada and all over the world.

Task Summary

  • Execute digital media campaigns (display and video): set up, ad trafficking, targeting, creative uploading/sync and testing, audience assignment and report generation
  • Lead onboarding and training of new team members
  • Mentor junior staff, help to manage their projects and day-to-day activities
  • Be a first layer of troubleshooting for the team and escalate to the relevant shareholders when needed: help to decipher reporting inconsistencies with 3rd party ad server and external vendors. Identify serving issues, inventory quality opportunities, and other hurdles in executing seamless and successful campaigns
  • Master and stretch relevant tools, explore new functions and question them
  • Participate in continuously optimizing the operational process and quality of service of the team
  • Collaborate with engineering and product teams to help define new features and improve platform capabilities

Qualifications and Skills

  • 2 to 5 years work experience
  • Hands-on experience on one media buying platform such as Google Adwords, Google DV 360 (DBM), Facebook Ads, etc.
  • Knowledge of ad-serving or ad-verification vendors capabilities
  • Understanding of the full life cycle of a campaign including but not limited to briefing, strategy, planning/buying, execution, and reporting
  • Customer service mentality; professional communication skills, both internally and externally with customers
  • Attentive to details and is rigorous
  • Demonstrated ability to prioritize tasks and resolve problems in a timely manner
  • Quick learner; critical thinker, analytical and problem solver
  • Highly motivated to learn and work in digital technologies
  • A team-player who can work collaboratively with our multi-faceted team
  • Proficiency in Excel – pivot tables, vlookups, creating charts, etc
  • Familiarity and comfort with basic programming languages such as Python, SQL or JavaScript is an asset
  • Bilingual English and French (written and spoken)
  • University degree in marketing, commerce or IT/IS
  • Good communication skills and capacity/willingness to work in a multi-team environment
  • Be resourceful, inventive and passionate about Internet technologies
  • Demonstrated ability to learn quickly
  • A "can-do" attitude
  • Demonstrated ability to prioritize tasks and resolve problems in a timely manner
  • Ability to work autonomously, multi-task and work in a fast-paced environment
  • Be proactive, addressing potential problems before they occur
  • Excellent communications skills in English & French

What's in it for you?

  • Great choice of snacks and drinks in the office available daily
  • Board games and Ping-Pong table
  • Company outings, roasts, and many more interesting things
  • Yoga in the office once a week
  • Referral bonus
  • Perkopolis website with great rebates, coupons and promotions
  • Amazing discounts through Samsung Employee Discounts website
  • 100% Company-paid comprehensive extended health & dental coverage
  • Travel, Life, and Short/Long term disability Insurance
  • Group RRSP Matching Program up to 5%
  • Group TFSA Program 
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