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Platform Manager

PLATFORM MANAGER

AdGear is looking for a full-time Platform Manager, to join the Client Services team located at our Montreal office. AdGear is an advertising technology company that has been recently acquired by Samsung Electronics, but operates as an independent, fully-owned subsidiary. This means that we get to work on bigger, more complex projects with stakeholders located across the globe.

This position will require you to manage a small team in Montreal, be comfortable in front of clients offering training, advice, and best practices, and being hands on with campaigns and client debugging.

 

TASK SUMMARY

  • Manage, and oversee day to day operations of platform and ad ops specialists.
  • Mentoring and training of small team, providing leadership on workload management, service quality, and skill development.
  • Lead on communication with client portfolio around implementation, tagging strategy, data analysis, and campaign performance
  • Use AdGear’s data mining tools to find meaningful campaign insights for our customers
  • Provide trafficking and troubleshooting guidance on campaigns
  • Provide consultancy services to high profile clients on ad tech solutions, and implementation best practices based on client needs.
  • Elaborate client reports on advanced campaign metrics
  • Advise customers on strategies and best practices
  • Act as day to day point of contact for a set of clients
  • Own the adoption of new features, and maintaining long-term engagement with existing clients
  • Oversee and monitor the performance of ongoing campaigns to ensure proper execution and delivery.

 

QUALIFICATION AND SKILLS

  • Undergraduate degree in marketing, commerce, Mathematics, Statistics or IT/IS from a top university program
  • 5+ years experience online advertising, preferably tech or adops/product side.
  • Strong communication skills, and be comfortable presenting, articulating and projecting in client facing meetings
  • Customer service mentality; professional communication skills, both internally and externally with customers
  • Highly motivated to learn and work in digital technologies
  • Attentive to details and is rigorous
  • Quick learner; critical thinker, analytical and problem solver
  • Team player and values cooperation
  • Ability to understand both marketer objectives and campaign performance
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