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Senior UX Researcher

Senior UX Researcher

AdGear (belonging to the Samsung Ads business), is an Advertising Technology Company located in the heart of Old Montreal. AdGear focuses on enabling brands to connect with Samsung TV audiences as they are exposed to digital media across all devices. Being part of an international company such as Samsung and doing business around the world means that we get to work on big complex projects with stakeholders and teams located around the globe.  

Samsung has developed a proprietary ad platform that leverages unique first-party TV data to help brands connect to their audience as they explore content across desktop, mobile, tablets and our SMART TVs. The Samsung Ad Platform delivers a high-quality audience targeting powered by three key components: first-party audience data at scale, data science, and brand-safe cross-device ad inventory.

What you'll do

As an important part of the design team, you will report to the Head of Product. The chosen candidate will  be joining AdGear at an exciting time of growth and opportunities, where design takes shape in an ever growing place in our product team. As a Senior Product Designer, you’ll help build the design team as well as help establish design culture of AdGear. As the leader of the Design team, we will turn to you to build and scale a team of UX and UI designers to support the evolution of the AdGear platform as well as guide the product’s position in the market during this current inflection point in the ad tech industry.


You will:

  • Manage the design team (both UX and UI) at AdGear.
  • Establish AdGear’s Design culture.
  • Lead UX research process at AdGear.
  • Spearhead the transformation of our platform to a self-serve product.
  • Set up and conduct customer interviews and focus groups to gather insights into the user’s needs and build up context for the design process to take place.
  • Synthesize gathered feedback into actionable information for the development teams.
  • Mentor UI designers in delivery of their assets.
  • Ship valuable and high quality work.


Who you are:

  • Creative, analytical, curious and team-player.
  • Passionate about Design and the importance of craft in the creative process.
  • Can empathize with users to understand their pain points and address their needs.
  • Ability to think out of the research.
  • Proven people manager
  • In addition to having strong UX research experience, a good understanding of UX and UI design process
  • Most importantly you are an organized and proactive self-starter who can work independently


What we are expecting of you:

  • Bachelor or Masters degree in Human Computer Interaction or Design or in any other relevant fields.
  • A minimum of 7 years of experience in UX research, user experience design, product design or interaction design.
  • A minimum of 4 years of experience interviewing customers, organizing focus groups, and synthesizing insights
  • Experience with wireframing
  • Accurately and efficiently communicate complex ideas, concepts and design decisions.
  • Should have a portfolio or samples of work that displays design experience.
  • Excellent communication in English, both written and spoken.
  • Proficient in design tools such as Sketch, Invision, Adobe Creative Suite.
  • Proficient in user research tools such as Optimal Workshop, Maze, etc.
  • Knowledge of HTML, CSS and React is nice to have.
  • Experience in tech or adtech industry is a valuable asset.


What’s in it for you?

  • Great choice of snacks and drinks in the office available daily
  • Board games and Ping-Pong
  • Company outings, roasts, and many more interesting things
  • Yoga in the office once a week
  • Referral bonus
  • Perkopolis website with great rebates, coupons and promotions.
  • Amazing discounts through Samsung Employee Discounts website
  • 100% Company-paid comprehensive extended health & dental coverage
  • Travel, Life, and Short/Long term disability Insurance
  • Group RRSP Matching Program up to 5%
  • Group TFSA Program
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