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Director of Business Operations

Director of Business Operations  

AdGear Technology (a division Samsung Ads), is an Advertising Technology Company located in the heart of Old Montreal. AdGear focuses on enabling brands to connect with Samsung TV audiences as they are exposed to digital media across all devices. Being part of an international  company such as Samsung and doing business around the world means that we get to work on big complex projects with stakeholders and teams located around the globe.

Samsung has developed a proprietary ad platform that leverages unique first party TV data to help brands connect to their audience as they explore content across desktop, mobile, tablets and our SMART TVs. The Samsung Ad Platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, data science, and brand-safe cross-device ad inventory.

What you’ll do:

As the Director of Business Operations, you will be reporting to the Head of Operations & HR. The area of responsibility for this role is wide and requires thorough knowledge of various company functions and processes. To name a few, these are; overseeing the Financial Operations function, adhering to Industry Compliance regulations, covering the Contractual review aspects of Operations while implementing formalized operations processes.

You will be working with an experienced, passionate leadership team as Samsung Ads/AdGear continues to grow both globally and in Montreal. As an ideal candidate, you have proven senior management experience in a highly dynamic setting, ideally in the advertising technology or within a media agency focused on digital. You have outstanding organizational, communication and leadership skills and you have a consistent collaboration and solutions oriented mind-set.


Key Responsibilities


  • Leadership of industry compliance project implementations at AdGear (i.e. PIPEDA, GDPR, CCPA) in close collaboration with Product, Engineering and Legal teams
  • Responsible for the implementation of the operations procedures and processes for the standardized compliance check points at AdGear

Process & Policies:

  • Uphold organization policies and standards, ensuring corporate guidelines and legislative regulations are followed
  • Pro-active analysis and identification of necessary adjustments to processes to adjust for the scaling of the business and teams

Financial Operations:

  • Responsible for company budgeting, financial reporting, implementing & communication of new business models within the financial structure and process, cost control and delivery of forecasted financial results
  • Supervising the Finance and Accounting team

Vendor & Contract Management:

  • Responsible for the review, negotiation and approval process follow through with necessary Samsung teams of the AdGear supplier (office and platform related) contracts

Process & Systems Business Integration:

  • Ensure profound integration between financial operations, ad operations and product teams
  • Close collaboration with Globally distributed Samsung Ads teams across Operations (Business, Finance, Ad), Business Strategy and Product


  • Supervision of the IT team and the adherence to Samsung IT policies


Must haves:

  • Bachelor’s degree in business administration or relevant experience
  • 15+ years in a senior leadership role in a related field
  • Experience working in Media/ Digital Agency will be highly valued
  • Superior knowledge of multiple operational functions and principles, including finance, contract management, process optimization and implementation, team supervision
  • Strong working knowledge of industry privacy regulations such as PIPEDA, GDPR and CCPA
  • Proven ability to work in close collaboration with Product, Engineering, Legal and other cross functional teams
  • Possess a hunger to learn current technologies and strategies in order to become a key influencer
  • Excellent verbal and written communication skills and experience in preparing and presenting status reports to senior management
  • Strong leadership, time management, and problem solving skills with the ability to influence and lead others  


What’s in it for you:

  • Competitive compensation package including bonus
  • 100% Company-paid comprehensive extended health & dental coverage
  • Travel, Life, and Short/Long term disability Insurance
  • Group RRSP Matching Program up to 5%
  • Group TFSA Program
  • In office kitchen stocked with snacks, drinks, coffee and monads
  • Board games and Ping-Pong
  • Company outings, roasts, and many more interesting things
  • Yoga in the office once a week
  • Referral bonus
  • Discounts through Samsung Employee Discounts website
  • Perkopolis website with rebates, coupons and promotions
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