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Senior Technical Writer ( Platform and Software Engineering)

 

AdGear is a Montreal-based advertising technology company that has been acquired by Samsung Electronics in 2016 and now part of Samsung Ads. Samsung Ads provides the holistic view advertisers need, in one platform that captures and connects real-time TV behaviors. With the largest, most comprehensive source of TV data, Samsung Ads delivers reach that scales and drives results. 

Samsung Ads is an intuitive audience platform that delivers meaningful experiences reaching the right audience across screens, formats and devices. With more than 50M Smart TVs and 200M connected devices, and the largest first party data set powered by ACR, we help marketers reach targets and enhance experiences that span digital landscapes. The business has grown 10x since 2015.  

Senior Technical Writer (Platform and Software Engineering)

 

Why work in the Ads business?

 

Honestly, the ad industry doesn’t have the best of reputation. It is associated with spam email and annoying 5 seconds delay before you can watch your videos. But let’s face it, Ads are what is paying for all the free videos you are watching and your free social media accounts. Nothing is really free in this world. Why don’t you join a team that works hard to make ads works, respects personal privacy, limits exposure to the same ads, and follows regulations? In a world of bad pun and annoying jingles, AdGear is a good citizen. It also helps that the tech we’re using to build our system is cool.

 

About the role

As a  Senior Technical Writer  you  will  produce high-quality documentation that contributes to the overall success of our platforms and engineering processes.. 

You will be working closely with our Learning & Development Lead and internal teams to deliver timely documentation to our internal and external clients.

Why You’ll Be Motivated To Apply…

  • You will be working with experienced and passionate internal teams to obtain an in-depth understanding of the product and the documentation requirements 
  • You enjoy discovering, organizing, clarifying information and have a keen eye on how to present documentation. 
  • You love writing easy-to-understand user interface text, online help and guides
  • You enjoy explaining complex concepts to others
  • You are self-motivated, like to take initiative, are detail-oriented, and able to meet deadlines
  • You are passionate about technology and adtech

 

Things that are extra cool:

  • Basic knowledge of ad
  • Basic knowledge of networking
  • Able to work effectively in a team environment as well as individually
  • Maintain a comprehensive library of technical terminology and documentation
  • Analyze documents to maintain continuity of style of content
  • Manage updates and revisions to technical literatur

Requirements

 

 You Will Be Well Set To CRUSH This Role If

  • You have deep knowledge and hands on experience with writing user guides for various audiences preferably in ad tech with proven work experience in technical writing of software documentation
  • You have worked with instructional designers, SMEs, copy-editors.
  • You have the ability to deliver high quality documentation paying attention to detail
  • You are able to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • You have excellent written skills in English
  • You have strong working knowledge of Confluence
  • You have strong working knowledge of Microsoft Office
  • You have experience working within a developing information architecture
  • You have 5+ years of experience writing software of some kind
  • 8+ years of experience writing professionally

 

Location 

While our employees are currently working remotely, and before any return to our beautiful office located downtown Montreal, we are taking extra cared steps to ensure a smooth experience for any new employee joining our wonderful organization:

 

  • Tailored virtual onboarding plan sent prior to your start date
  • IT equipment & Samsung Ads Welcome Swag kit delivered to your doorstep

 

We have adapted our benefits & perks as currently the following: 

Benefits

 

      100% Company-paid comprehensive health & dental coverage

      Personal spending account & Healthcare spending account with Sun Life

      Competitive compensation package, including performance incentive bonus plan based on company, team and personal objectives

      Minimum start of 16 vacation days with additional flex days

      Access to a virtual care platform (wellness, medical & nutrition)

      Access to employee assistance program

      Travel, Life, and Short/Long term disability Insurance

      Group RRSP Matching Program up to 5%

 

 

Perks

 

      Monthly virtual social committee-lead activities (games night, happy hour, health challenges, etc.)

      Virtual companies get togethers (demo days, Town Halls, and more!)

      Virtual yoga once per week

      Open source days for software engineers

      Employee Referral Program

      Perkopolis website with great rebates, coupons and promotions

      Amazing discounts through Samsung Employee Discounts website




 

About AdGear culture…

  • We promote autonomy, ownership, and accountability. Everyone is a leader at Samsung Ads,  taking initiative with confidence. 
  • Our differences make a difference, and we are part of a collaborative team that values different opinions, thoughts, and ideas.
  • We conduct ourselves with mutual respect, authenticity, and empathy. We act with thoughtful intention to make the right decisions
  •  We are dynamic individuals who care about results. We celebrate the hard work and recognize achievements. We love what we do. 
  • We embrace the open source movement and actively support the open source community
  •  We foster a culture of teamwork and ideation, and embrace challenges through a creative and innovative approach.





 

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